In the app
Open GiftEasy and tap Me, then Privacy and data, then Delete my account. Type “delete my account” to confirm. If you signed in more than 10 minutes ago, we email you a link to sign in again first.
On the website
Sign in, then go to Your data and choose Delete my account. The steps are the same as in the app.
By email
Email privacy@gifteasy.ai from the address you sign in with, and ask us to delete your account. We reply within one month. Email us too if the app or the website says it can't delete your account, and we will erase it by hand.
What we delete
This erases your account, your lists and items, and the people you shop for. You can't undo it.
Gifts you reserved on other people's lists are released. They show as available again and nobody is told. Shop clickouts stay without your name, because we need them for our accounts. Activity records stay with your name and answers removed. Your push codes, notification choices and reminder records are deleted. A gift you described is deleted too, unless someone else's list holds the same one. Backups hold a copy until they expire. If you are a partner, payouts to you stop and the record of people you referred stays without your details.
When
We erase your account, lists and occasions straight away. Data you erased stays in our database backups until they expire, normally up to 35 days. Read more in our privacy policy.